Seeking a high energy, detail-oriented Human Resources professional with Bachelor's degree (B. A.) from four-year college or university; or five+ years related experience and/or training; or equivalent combination of education and experience. SPHR or PHR and property management industry experience preferred!
WHAT YOU GAIN BY JOINING OUR TEAM!
As a diverse company managing apartment communities, single-family homes and community associations, and providing maintenance services for internal and external clients, there is a wide range of career opportunities to advance within! The Management Group, Inc is a real estate services company, providing over 27 years of property management services to owners, investors and residents in the SW Washington/Portland Metro area.
Common quotes from TMG employees, “We work hard and play hard, we are like family here.”
Working out of both our Vancouver and Portland offices, this position:
Develops policy, directs and implements human resources activities, such as training, and employee services by performing the following duties personally or through subordinate supervisors.
Position will remain open until filled. TMG is an equal opportunity employer.
NOTICE TO APPLICANTS:
Please read this job description carefully and ask for clarification if you have difficulty understanding the functions of this job.
Please describe any accommodations that you need in order to perform this job.
ESSENTIAL DUTIES AND RESPONSIBILITIES includes but is not limited to:
Assists and follows directions from the Chief Financial Officer.
Develops and maintains a recruiting strategy specifically for the Property Management industry.
Prepares personnel forecast to project employment needs.
Develops and maintains contacts with key resources to find and attract qualified candidates.
Participate in job fairs.
Maintains internal job postings, internet sites, and job requisitions.
Maintains and/or develops job descriptions as needed.
Works closely with managers and key personnel to develop successful candidate profiles for each position.
Reviews applications and conducts screening interviews to identify fit for open positions.
Initiates contact with qualified candidates and coordinates with hiring manager to schedule interviews.
Administers and scores aptitude, personality, and interest surveys.
Conducts employee reference checks.
Prepares formal offer letter and extends to chosen candidates.
Writes rejection letters for candidates not chosen.
Performs or directs new employee orientation & training coordination.
Establishes employee personnel files by completing NEO processing, verifying paperwork and filing as applicable.
Assists and guides managers on performance evaluations; written and presentation.
Monitors performance review dates and follows-up to ensure completion of evaluations.
Coaches both managers and staff in areas of improvement and career development.
Works with managers and staff on creating career paths and providing guidance with career development within TMG.
Design training curriculum to match positions and career paths
In conjunction with the Training and Compliance Manager, ensures that training opportunities are offered to staff to enhance job skills.
Establishes levels of executive training for managers and corporate staff.
Oversee and manage internal training program.
Assists and guides manages disciplinary actions; written and presentation.
Assists with HRIS Employee record maintenance through utilizing HR Benefit ADP Solution.
Assists with the administration of employee incentive programs.
Consults with in house counsel to ensure that policies comply with federal and state law.
Participates in the recording of employee information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason.
Maintains good public relations and interacts with clients, customers, and co-workers in a respectful and professional manner.
All employees are expected to perform any reasonable work requested that falls within the qualification but not specifically described.
Directly supervises one to three employees engaged in a recruitment or training capacity. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance in a timely manner; rewarding and disciplining employees; approving hours worked; addressing complaints; and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (B. A.) from four-year college or university; or five+ years related experience and/or training; or equivalent combination of education and experience. SPHR or PHR and property management industry experience preferred.
Pass Microsoft Word 2010 User Testing with a 90% or higher score.
Pass Microsoft Excel 2010 User Testing with a 80% or higher score.
Type with accuracy and speed 50+ wp
Accepts responsibility for decisions, actions, mistakes and results; Has a strong sense of urgency about solving problems and completing work; Proactive about bringing problems forward when as they occur; Welcomes new projects or tasks and takes on additional work without complaining; Is reliable, conscientious and trustworthy.
Communicates effectively with people at all levels in the organization; Gathers/gives relevant information to others in a timely manner; Expresses ideas clearly, candidly and concisely in oral and written communication with few to no spelling and grammar errors; Listens actively and carefully and avoids speaking over others; Conveys a positive image of self, team, and company using communication techniques; Keep supervisor and/or others informed about progress and problems – avoid surprises.
- Is willing to pitch in when needed and is a positive influence in the company; Takes direction willingly and does not become defensive when being coached; Avoids blaming others when problems occur; Gains the trust of others by being forthright and honest in all interactions; Is open to hearing what other co-workers have to say; Puts the team’s interests and accomplishments ahead of his/her own; When conflicts occur, is effective in helping resolve them.
Customer Service -
Manages all interactions with composure, professionalism, and maturity regardless of customer’s attitude; Responds promptly to customer needs; Keeps customers informed; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Comes to work on a consistent basis and does not miss excess amounts of work; Is well prepared for meetings and/or discussions; Can be counted on to complete tasks in a timely manner; Can be depended upon even in times of significant complexity.
Demonstrates openness to new organizational structures, procedures and technology; Is versatile and can multitask; Willing to change current responsibilities as needed; Deals with change in a positive manner, adapting as needed to arrive at effective solutions; Tries to improve performance when asked to do so.
Performs independently and offers help to others when possible; Anticipates problems and addresses them proactively; Strives to improve work processes; Takes effective action when appropriate, without being told to do so; Demonstrates personal responsibility when performing duties.
Job Knowledge –
Demonstrates possession of knowledge and skills pertaining to the job/industry and applies it to solve problems; Understands and applies company policies and procedures; Asks appropriate questions and seeks out information to enhance knowledge; Takes job coaching and training seriously and applies concepts/skills to the job.
Manages own time effectively; Recognizes and deals with problems effectively; Understands implications of own behavior/actions; Adapts to changes quickly and easily; Is aware of own actions/behavior/words usage and how they impact others; Evaluate situations and make appropriate decisions to deal with them.
Demonstrates maturity and is tactful in dealing with others; Reacts appropriately to the situations at hand; Handles situations in a calm and objective manner; Maintains tact in addressing difficult, awkward or conflicting situations. Follows company/department protocol at all times; Dresses appropriately for all situations.
Quality of Work -
Demonstrates accuracy and thoroughness; Makes minimal errors, mistakes, and omissions, resolving them quickly and thoroughly; Produces quality work consistently; Uses time effectively and efficiently.
Stress Management –
Remains calm under stress; Can effectively handle several problems or tasks at once; Maintains a sense of humor under difficult circumstances; Responds to criticism or coaching without allowing emotions to come into play; Understands that problems will arise and handles them without overreacting.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Candidates must be legally employable by a U. S. business. SPHR or PHR designation preferred.
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to talk or hear. Specific vision abilities required by this job include ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet. This position involves being in an inside office and working in an individual cubicle in a professional work environment.
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